Mumbai
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Sample Tracking
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Home Visit
- Health Risks
- Health Conditions
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Blood Tests
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ADA - Adenosine Deaminase- Pedicardial Fluid
Complete Blood Count analysis.
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ADA Fluid
Complete Blood Count analysis.
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ADA - Adenosine Deaminase- CSF
Complete Blood Count analysis.
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ADA - Adenosine Deaminase - Ascitic Fluid
Complete Blood Count analysis.
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Acylcarnitine Quantitative Neonatal Test
Complete Blood Count analysis.
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Actitest and Fibrotest
Complete Blood Count analysis.
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Actinomycetes Culture-Only Tissue
Complete Blood Count analysis.
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MTB Xpert XDR Rapid (Extra Pulmonary)
Complete Blood Count analysis.
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MTB Xpert XDR Rapid (Pulmonary)
Complete Blood Count analysis.
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Thyroid Cancer Mutation Panel, FFPE Tissye
Complete Blood Count analysis.
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Vitamin B7 (Biotin)
Complete Blood Count analysis.
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V8125
Complete Blood Count analysis.
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Vitamin B3 (Niacin)
Complete Blood Count analysis.
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Glen Menezes Group Head - Customer Success
As the Head of Customer Success, Glen Menezes leads Metropolis Healthcare’s commitment to delivering an exceptional experience to every customer, every time. With over 22 years of expertise in service excellence, operations, and relationship management, he has been instrumental in shaping strategies that place customers at the heart of business growth and transformation.
Glen oversees a wide spectrum of functions, including domestic and international Patient Service Centres (PSCs), Home Visit Operations, Logistics, Debtor Management, and the Partner Ecosystem. He champions initiatives that seamlessly combine technology, empathy, and operational precision, setting new benchmarks for service quality in diagnostics.
Before joining Metropolis, Glen had a successful tenure at Bharti Airtel Limited, where he led Customer Service for Emerging Business and Collections. He managed large teams and delivered high-impact results across diverse customer segments.
At Metropolis, Glen drives a culture of proactive engagement by integrating innovation, empathy, and data-driven insights. Under his leadership, the Customer Success team works to build confidence, strengthen loyalty, and create long-term partnerships that enhance customer experience across the country.
Glen holds a Bachelor of Commerce degree from the University of Mumbai and an MBA in Operations and Project Management.
About Us
Metropolis Healthcare is a leading diagnostic service provider in India. We are a team of dedicated professionals committed to ensuring you and your family receive the most accurate and timely healthcare solutions. We believe in making health care accessible, affordable and evidence-based. Our expert panel are equipped with the latest technology and manned by a certified team of over 4000+ technicians.
In diagnostic services, we have more than three decades of experience servicing diverse stakeholders health advantage packages for men, women and seniors, genetic fitness & corporation in over 650+ tests like Oncology, Neurology, Gynaecology, Haematology, and many more. Our diagnostic services are located in leading doctors and clinics and serve over 15+ cities in India.
